Telehealth services are evolving in Australia and internationally

Below is information on telehealth services including general information and information specific to genetic and rare conditions. Please note, some services will incur fees, please contact the service provider for more details.

Australian Services

The Australian College of Rural and Remote Medicine (ACRRM) eHealth Program has extensive information on telehealth including:

  • ACCRM Telehealth Provider Directory – this directory contains individual health practitioners and organisations who offer a telehealth consultation. Medical Specialists who are telehealth enabled are encouraged to register on the directory of telehealth providers.
  • Tele-Derm is an online resource designed primarily for rural doctors interested in obtaining practical advice on the diagnosis and management of skin disease in general practice.

HealthPathways WA** has general information on telehealth specific to Western Australia. This information includes assessing technology requirements, considering whether telehealth is clinically appropriate, ethical considerations, guidelines and how to request public and private telehealth consults. Specific telehealth service information can be found within many pathways including:

  • Genetic Services Requests – Genetic Services of WA (GSWA) provides publicly funded statewide clinical, diagnostic, educational and training services at King Edward Memorial Hospital and outreach clinics. Telehealth appointments are available if appropriate.

  • Youth Mental Health Services – some services listed provide telepsychiatry services.

**You will need to register for access – registration is free and available to health professionals, please contact the Western Australia HealthPathways Team who will provide you with a username and password.

The Health Department of WA and WA Country Health Service have information for patients and health service providers on telehealth services available within WA. One of the services is the Emergency Telehealth Service. This telemedicine service is provided by emergency medicine specialists to support clinicians in rural and remote emergency departments with the diagnosis, treatment and transfer of critically ill and injured emergency patients.

International Services

OPENPediatrics is an open access online community of healthcare professionals sharing best practices from all resource settings around the world through innovative collaboration and digital learning technologies. Healthcare professionals can access academically rigorous and peer-reviewed content, including accredited and non-accredited courses, expert lectures and demonstrations, interactive device simulators, protocols and medical calculators. Verified users can also form and join groups, share digital resources, and engage in online discussions of key aspects of pediatric care. As of 2018, OPENPediatrics has been accessed in every country and territory around the globe.

The Children’s Hospital of Pittsburgh provides telemedicine services to international patients and health care providers in certain specialty areas including Paediatric Dermatology, Ophthalmology, Radiology, Pathology, Hematology/Oncology, Gastroenterology, Rheumatology and Program for the Study of Neurodevelopment in Rare Disorders (NDRD).  The Center for Rare Disease Therapy offers onsite specialist treatment in certain rare disease. For rare diseases and disorder treated, see Rare Diseases and Disorders We Treat.

The Boston Children’s hospital has a growing portfolio of telehealth and telemedicine programs that connects hospitals, physicians, and patients from around the world. Digital technologies are used to provide patient care, professional consultations, and education at a distance. These technologies enable clinicians around the world to have rapid access to the paediatric experts at Boston Children’s hospital. They also offer a second opinion program that allows for a formal review of all medical records as well as an expert recommendation from a Boston Children’s specialist.